Bill drives an 18,000kg rigid lorry, delivering sandwiches and other chilled products to shops; it’s a challenging job role that requires a lot of handballing and consists of over twenty deliveries per day.

Before starting work, Bill must conduct his daily checks and marks down any issues in the vehicle defect book. Yesterday his company sent him on a training course that will help him do his job more effectively.

Today is Tuesday, and he had a long day which consisted of 9 hours driving time. His route took him around Snowdonia in Wales. The area is known for having lots of steep declines that a driver needs to take care on


He works Monday to Friday and the work is job and finish.  This is his first week back after spending the last three weeks on holiday in Australia.

Bill will drive the maximum allowable hours this week, and he is operating under EU driving rules

Case Study 137