Bill drives an 18,000kg rigid lorry delivering sandwiches and other chilled products to shops; it’s a challenging job role that requires a lot of handballing and consists of over 20 deliveries per day.

Before starting work Bill conducts his daily checks and marks down any issues in the vehicles defect book.  Yesterday his company sent him on a training course that has assisted him in his job, and he is trying to put what he learnt into practice.

Today is Tuesday, and he had a long day which consisted of 9 hours driving time. His route today takes him around Snowdonia in Wales.  The area is known for having lots of steep declines that a driver needs to take care on


Bill works Monday to Friday and the work is job and finish.  This is his first week back after spending the last three weeks on holiday in Australia.

Bill will drive the maximum allowable hours this week, and he is operating under EU rules


Case Study 137